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Post-Domain Registration Access Issues

If you continue having problems accessing your page after domain registration on the Polaris WAAP, such as seeing a 504 Error, please try resolving issues via:

  1. Adding Polaris IP addresses do your domain origin server’s whitelists. This should be a settings function in your domain host. You can find IP addresses to be added here:

a. Polaris IP Addresses

  1. Adjust your SSL settings from “Flexible” to “Full” under the domain’s settings in the WAAP platform.

Setup SSL

If issues persist, please reach out to us for immediate support - support@polarisec.com.